Hotel Room

Frequently asked questions

General Questions

Can replacing my old windows/doors save me money on heating and cooling?


Yes. High quality replacement windows/doors, properly sealed and installed, can have a significant impact on your heating and cooling costs.




The windows and doors in my house are over 25 years old. How do they compare with current market products?


Today’s high-performance windows and doors are far more energy-efficient than products built 25 years ago. Today’s products are more airtight, with advanced technology such as low-emissivity (low-E) glass, inert gas between the panes.




How do I know if my windows need to be replaced?


To determine if your windows are functioning properly you should look for the following: Is there moisture, condensation or fog between your panes of glass. This usually indicates a seal failure? Are there areas on your carpet or furniture that are faded because of the suns ultraviolet rays? This is an indication that your windows need Low E glass to block the sun’s harmful rays. Do you have the properly rated windows for your climate? Windows in the colder Canadian climates required higher ER rating to increase their Energy Efficiency. Poor operation. Are you having difficulties opening or closing your windows? Rotting and pealing around your window frame may indicate it is time for your windows to be replaced.




How Much Are Windows?


How high is up? Sorry. Let’s say you are buying a car. You shop around. The distance between the best and worst price is pretty close (10% either way). Not so, windows. You can literally have one quote that is 3x the price of another for the same house. (OK, it’s gettin’bloggy here but it’s important so here is the Blog link).

Some people say “Windows are windows” and snag the lowest price.

Have you ever done that and it didn’t work out? Say with that dehumidifier you bought that could wake the dead and you swear ‘It’s getting wetter in here?!’

Some people assume more expensive is better, so they the most expensive ones. Well – without mentioning any names – there are 3 big successful companies that charge a ton for a very lightweight window.




What's Your Favourite Colour?


I dunno. If I had to guess … maybe chartreuse?

No matter. We can Custom Match to whatever your heart desires. Inside only, outside only, different inside from out – your call. Companies charge a premium of 30% or more due to the labour involved. (We charge less. A lot less and guarantee our Paint for 20 years not 10 or 5)




How many angels can dance on the head of a pin?


Age-old question eh? That’s tough but You sure will dancing with your new Euro-style TNT windows from Green Window. Finally, quality you can afford.




Where would you like to be in 5 years?


Sitting in your Home surrounded by the coziest, most efficient and ‘best windows money can buy for a reasonable price’.




Have you tried KFCs fake chicken yet?


Just Curious.




What happens to the old windows?


You can recycle old windows at a local recycling service or have the window installers dispose of them. If the windows are still in good shape, you can give them away to someone who can use them. Old windows can also be repurposed into vintage decor, made into tables, or turned into outdoor decoration.




What window style should you choose?


With the look of your windows, style and functionality are the two primary decisions you’ll have to make. Sliding windows and crank windows are the two common types when it comes to functionality. Sliding windows can slide up/down or left/right, whereas crank windows move inward or outward on a hinge. Style and functionality of your windows will largely come down to personal preference and what you think looks best in your home.

Blah, blah, blah… Green TNT Windows. Your best choice.




Windows are more expensive than I thought, how to afford them?


Well, have the “Never-Never Plan” which sounds like so many companies Ads. In truth, 0 % Interest and deferred payments are all factored in. ‘Pay me now or Pay Me Later’ as an old TV used to say. You don’t have to do them all at once. Pick the biggest problems first. And remember – banks love windows since they both increase your asset value and reduce HVAC expenses for the next 30 years.





In-Home Consultation

How long does a quote take?


Our typical appointment lasts approximately 30 minutes. That includes discussing your needs, taking measurements, answering your questions, discussing options and providing you with a written quote before we leave. Of course, if you have more questions or you need more time for the consultation, we will be there for as long as you need.




Is there a time limit on making a purchase decision?


Our quotes are good for 90 days after they are issued and we will never use high-pressure tactics to push you into making your decision. You will not be required to come to a showroom for another appointment. We do not have time-limited deals and we offer the same volume discount to each potential client. Purchasing windows and doors is a big decision and you should never feel pressured to make a decision.




What Covid-19 Precautions are you taking?






Installation of Windows and Doors

How do I prepare my home for the installation?


Here are some things that you’ll need to consider before we arrive: Someone will need to be home to allow our installers access to your home. We ask to clear the driveway when possible for our truck to park near the house. If possible, move furniture away from the windows and doors that are being replaced. If you require help to move anything we will gladly do it but we cannot be held responsible for any damages. Remove all blinds, shades, curtains and other window treatments from the windows. Turn off all security alarms.




How long does the average install take?


Most of our projects are completed within one day, but some jobs can take up to 5 days if there’s a lot of work to do.




What is the best time of year for window installation?


While spring is generally the best time to have your windows replaced due to the warm weather, window installations can really be carried out in any season. In the summer and winter months you will be letting hot and cold air into your home which may cause some discomfort as the installation process is happening but ultimately the decision of when to have new windows installed will come down to what time is most convenient for you.




What's the proper INSTALLATION to replace old windows – Brick to Brick or Retrofit?


The two techniques differ greatly… as do the benefits to you and your home

  • Full frame window installation (B to B) – Here we replace not only the window but the surrounding frame as well. The benefit of this technique is it allows us to Insulate into the walls, you get better Sound, Energy and Longevity (as we remove any unwanted mold, termites that may be embedded).
  • Pocket window replacement (Retro) – Here we keep the original frame, trim, siding, and casing intact. Homeowners go with this method if they have 10 year old interior trim which cannot be disturbed. (Many window cos. Use this method as it is so much faster and cheaper for them. Don’t be fooled).





About Tilt & Turn Windows

How much SOUND Mitigation can I expect?


Let’s just say a lot! Your Triple-glaze TNTs will cut sound up to 45 dB




And do TNT windows stand up to Tornadoes?


You live in Tornado Alley (i.e. Southwestern Ontario) and you wanna know. Green Window’s TNT has not been tested for Tornadoes or for Sharknadoes.

But it’ll keep you safe if a Category 5 Hurricane should one arise





Jargon

What is Energy Star® and why is it important?


You should only buy windows or doors that are Energy Star® certified. Energy Star® is a program administered by Natural Resources Canada (NRCan) where manufacturers submit their products to be tested and certified as Energy Star® compliant. Typically, an Energy Star® certified product is in the top 15 to 30 percent of its class for energy performance. Saving energy saves you money and reduces your impact on the environment.




What is Low-e glass?


Low-e (Low-emissivity) coatings have been developed to minimize the amount of ultraviolet and infrared light that can pass through glass without compromising the amount of visible light that is transmitted. Low-e glass has a metallic coating on the inside surface to reflect the sun’s rays and to reduce damaging UV rays.




What is Argon gas and why is it used in windows?


Argon is an inexpensive, non-toxic, odourless gas that is used in residential windows to insulate the two panes of glass. Argon gas helps to prevent frost from occurring at the bottom of windows and also helps to increase sound proofing characteristics of your window. Argon gas is heavier than air and as such it offers increased R-values and minimizes heat exchange through windows. Argon gas usually improves the u-value by about 10% in a window.




What is U-Value?


U-value is the measure of the rate of heat loss and how well a product insulates. The lower the u-value, the better a product is at keeping heat inside your home.




What is R-Value?


R-Value measure the resistance to heat loss. R-value is used typically to measure the heat resistance value of home installation.




What is Triple Glaze?





Why do you offer only TRIPLE Glaze?


You live in Canada Dude! Seriously, all new-built houses in Ontario require Triple glaze windows just to meet minimum Building Code.





 
Stacks of Windows

First time buying windows?

BELOW ARE SOME CURATED RESOURCES THAT YOU MAY FIND HELPFUL.

This video is called Sill to Sash and it was developed by Window Wise an industry standards/marketing group.
Still to Sash
 

©2020 by Green Window & Door Inc.